Politique d’expédition

Last Updated: 15 July 2026

Thank you for shopping with Quelmix.

Order Processing

• Handling Time: 2 business days.
• Orders are processed Monday to Friday, excluding public holidays.

Delivery

Estimated delivery time is 3–5 business days after dispatch.

Delivery estimates may vary depending on courier services, weather conditions or public holidays.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number where available.

Shipping Address

Please ensure that your shipping address is correct before placing your order.

Quelmix cannot be held responsible for delays caused by incorrect delivery information.

Lost or Damaged Parcels

If your parcel is lost or arrives damaged, please contact our customer support team as soon as possible.